Effective Date: November 1, 2025
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.
When accessing the Written Trek website, we will learn certain information about you during your visit.
Information We Collect
Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or subscribe to our paid content. For further information see the email policies below.
Payment Information
If you purchase a subscription to premium content, we collect payment information through secure third-party payment processors (such as Stripe or PayPal). We do not store complete credit card information on our servers. Payment processing is handled by these third-party services in accordance with their own privacy policies and security standards.
How We Use Your Information
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, delivering subscriber content, and making available other items and services to our customers and prospective customers.
Written Trek will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
We will use your email address to:
- Provide timely information about Written Trek
- Deliver newsletters or content updates (if subscribed)
- Send subscription-related notifications (billing, renewal reminders, etc.)
- Respond to your inquiries
We will maintain the information you send via email in accordance with applicable federal law.
CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all email sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email.
Links to Other Resources
Although the Website may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, Fiona Grisswell will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.
Intellectual Property Rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world.
This Agreement does not transfer to you any intellectual property owned by Fiona Grisswell or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Fiona Grisswell. All trademarks, service marks, graphics and logos used in connection with the Website, are trademarks or registered trademarks of Fiona Grisswell or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any of Fiona Grisswell’s or third party trademarks.
You Must Not:
- Republish material from our website without prior written consent
- Sell or rent material from our website
- Reproduce, duplicate, create a derivative, copy or otherwise exploit material on our website for any purpose
- Redistribute any content from our website, including onto another website
Acceptable Use
You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.
You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing-related purpose without our express written consent.
Restricted Access
We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website (such as subscriber-only content), you must ensure that both your username and password are kept confidential.
Use of Testimonials and User Comments
If we feature testimonials or user comments on this site, please be aware of the following:
Testimonials that appear on this site may be received via text, audio or video submission. They are individual experiences, reflecting real-life experiences of those who have engaged with our content. They are individual results and results do vary.
The testimonials displayed in any form on this site (text, audio, video or other) may be reproduced with editing for grammar, length, or clarity.
Fiona Grisswell is not responsible for any of the opinions or comments posted on Written Trek by users. To protect against abuse, all public comments or testimonials may be reviewed by management before appearing on the site. Fiona Grisswell does not necessarily share the opinions, views or commentary of user submissions; the opinions are strictly the views of the individual contributors.
How We Protect Your Information
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email and is handled by secure third-party payment processors.
Written Trek may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Written Trek uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you cancel your subscription, we will retain your account information for a reasonable period in case you wish to reactivate your subscription. You may request deletion of your personal data by contacting us.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
- The right to data portability
To exercise these rights, please contact us at the email address provided below.
Children’s Privacy
Written Trek does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
Disclaimer and Limitation of Liability
All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind. In no event shall Fiona Grisswell or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use of or inability to use the materials.
Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Contact
If you have any questions regarding this policy, or your dealings with our website, please contact us at:
Email: fiona@writtentrek.ca
Effective Date: November 1, 2025